Shipping policy
Shipping & Fulfillment
Full Bottle Route partners with approved third-party suppliers to fulfill and ship products directly to customers. Because products may be fulfilled by different suppliers, processing times, carriers, packaging, and transit times can vary by item.
Order Processing
Orders are sent to the applicable supplier for fulfillment after payment is confirmed. Estimated processing and delivery information shown at checkout is an estimate and is not a guaranteed delivery date.
Multiple Shipments
If your order contains products supplied by more than one fulfillment partner, your order may arrive in multiple packages and tracking numbers may be provided separately.
Shipping Rates
Available shipping methods, rates, and any applicable free-shipping thresholds are displayed at checkout based on the products in your order and delivery destination.
Tracking
Tracking information will be provided when available after the supplier ships your order. Please allow time for the carrier to activate tracking after a label is created.
Address Changes & Cancellations
Because orders may be transmitted to suppliers quickly, changes or cancellations cannot be guaranteed after an order has been placed. Customers are responsible for providing a complete and accurate shipping address at checkout.
Delays
Carrier delays, weather, holidays, supplier processing delays, and other circumstances outside Full Bottle Route’s control may affect delivery times.
Lost or Damaged Shipments
If an order arrives damaged or appears to be lost in transit, contact Full Bottle Route as soon as possible with your order number and any relevant photos or tracking information so we can review the issue with the supplier or carrier.
Shipping questions can be submitted through our Contact page.